Meet the Team

Sales Team

Phil Smith

Phil founded RRK in 1991 having been disappointed with estate agents when he was then in the construction world. His simple agenda was to give vendors, buyers, landlords and tenants the service he would want. This has been his secret of success which has put RRK at the top in the estate agency world and the first choice for so many people, with some houses having been sold 4 times or more. Phil is an avid songwriter and musician and keen table tennis player.

Keeley Smith

Keeley joined us back in 2015 having been a HR manager with a large food retailer. She is our dedicated sales progressor who has an enormous amount of experience in the industry which is vital in ensuring a quick and seamless transaction from agreed offer to completion. Keeley is very organised, professional, and a naturally helpful person and enjoys spending time socialising and shopping with her friends, walking her dog Lacey and visiting local art galleries.

Diane Everett

Diane has a great deal of local knowledge which proves invaluable as front of house. She takes pride in offering detailed information and assistance to our prospective buyers who are always appreciative of her support. She is friendly, positive, and very experienced. Dianne enjoys daily walks with her dog Sid and visiting her friends in her camper van.

Monica Smith

Monica was previously a lecturer in a university in Colombia where she taught sales and marketing which has proven vital in her role of marketing manager. She works closely with the Mayfair Office and has won awards for her ability to gain editorials in the national press including The Times, The Telegraph, The Express, The Week and Horse and Hound. Monica speaks fluent Spanish and has a bright and colourful personality; she likes to keep fit by attending regular spinning classes at the gym.

Corinne Gartmann

Corinne has been with us for several years and has significant experience within the Monmouth area. Her role is to carry out viewings and Corinne takes pride in being professional, informative and approachable and has a calm and helpful manner when she is with clients showing properties. A keen walker, she loves to explore near and far.

Amanda Jack

Amanda is the most recent member of the team but certainly doesn’t lack in local knowledge and experience and has made a name for herself for professionally conducting viewings, providing honest and constructive feedback and agreeing sales. Amanda has a creative background in art and design and enjoys working with other creatives, in curating local art exhibitions. Interests include cycling, horse riding, walking and live music.

Lettings Team

Carolyn Pritchard

Carolyn is our experienced, no-nonsense lettings manager who always provides sound and practical advice for both landlords and tenants. Her legal background and wealth of experience is pivotal in this complex aspect of estate agency. Carolyn is enthusiastic and proactive who finds solutions quickly and efficiently. Carolyn loves the great outdoors enjoying hiking, mountain biking and kayaking

Biddy Carr

Biddy has joined recently and brings with her a wealth of knowledge and experience in customer care. She supports Carolyn and has a very cheerful and helpful manner who always make the clients feel at ease. She is organised with good attention to detail. Biddy loves cooking up a storm in the kitchen entertaining her family and friends



Being a central and popular business within Monmouth, we are often asked by clients who have experienced our residential success to manage their commercial needs. The result is that we have an impressive level of success selling and renting a range of investment properties including single plots and development land, woodland, shops, warehouses, offices, and pubs.

Group Holiday Lettings

Big House Holiday Lets is an independent company co-owned and run from the offices of RRK by Lewis Scott. The company specialises in letting large houses for groups of up to 30 people for friends and family get-togethers, birthdays, or anniversaries. Services offered include “meet and greets”, check outs, cleaning, maintenance and laundry. We speak to our guests rather than booking online to ensure that the houses are respected and looked after.


Strategically funding your property purchase can be an important factor to consider when buying a property. As a buyer, having an agreement in principle in place before a viewing will stand you in better stead when negotiating with the vendor. We have connections to established mortgage brokers who can compare the market for you, offering third party advice on what product would be best for you depending on your personal circumstances.


There are a number of factors that can influence the timescale involved in transferring ownership of a property from seller to buyer. We work closely with a number of local solicitors who provide a helpful and efficient service designed to be stress-free for our customers. Our recommended solicitors pro-actively work to best protect your interests and ensure legal title is transferred as quickly as possible. A member of our team would be happy to provide details of our recommended contacts.


Once you’ve had an offer accepted on a property, you’ll be wondering whether you need a house survey and if so, which one. A property survey is optional and not always required, but it can help you avoid expensive and unwanted surprises, as well as giving you peace of mind. We work with several local, qualified and experienced surveyors who offer a range of different survey types to suit different needs – simply ask a member of our team for more details.


Letting Fee Information

The asking rent does not include letting fees. Our standard administration fee (which covers general administration and preparation of paperwork) is £xxx (£xxx+VAT). A security deposit, usually equivalent to six weeks rent, is also payable.

Depending on your circumstances and the property you select, one or more of the following may also be charged to you upfront;

Fees may be charged on a per person or per property basis, please call us on 01600 772929