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Good morning Matt,

This is just a note to thank you for your efforts in respect of the sale.

We were very grateful for your efforts and continued engagement throughout the process. Although it was a very frustrating period, you did good work against the efforts of others whose failings exacerbated an already tense situation.

You will be pleased to know that, after almost 50 years in my profession, I have found an estate agent I can recommend!

We have already recommended you.

Many thanks

May I take this opportunity to extend my sincerest thanks and gratitude to you Diane for your help, advice and patience in getting this sale "over the line"? I know you could easily argue that it is simply your job, but I have to say that dealing with you, Keeley, Matt, Corinne, and anyone else who has had a hand in things, has always been a pleasure – everyone has always been so helpful, polite and professional, and a real credit to the Roscoe’s brand!

From day one viewings arranged speedily and professionally carried out. Sales progression very helpful. Any queries speedily dealt with. Very satisfied throughput to completion of sale (in difficult covid circumstances). Well done to all Roscoe' s staff.

Regards

When time came to consider an onward move RRK were the natural first port of call – we were not disappointed. Indeed, we believe if you were writing what a model estate agent relationship should be like - it is RRK!

Presale discussions and valuation – interested, engaged, and informed – valuation and views on marketing/ target buyer – clearly thought through and justified by example and logic. All tailored to the property and our needs and timescales. Certainly not “one cap fits all”.

The professionalism and enthusiasm of the team continued through the preparation of the marketing material and photography – a stand out feature of an exceptional service - no detail missed, clear recommendations but being sympathetic to our input.

The viewings team were equally as enthused, well briefed, and prepared – they left us with absolute confidence that they would-be first-class Ambassadors for our home. Subsequently offers and negotiation were managed in a professional, timely and pragmatic manner. At an extremely busy time folks were still available to us – if not instantly – response was always within an acceptable and realistic period.

Quality buyer at asking price secured – over to the sales progression. What a weight off our shoulders – professional, proactive – brilliantly managed both parties against ambitious completion targets. Like the rest of RRK displayed a rare trait – they “did what they said they would when the said they would do it”.

We would have no hesitation in recommending anyone looking to buy or sell, in to give the RRK team a call.

We found the staff at Roscoe Rogers and Knight extremely helpful, friendly and efficient in what was an awful period due to Covid.

They managed to sell as promised and enabled us to move before Christmas

We have no hesitation in recommending them to anyone wishing for a professional estate agency company.